Terms of service

OVERVIEW

Welcome to Ecuira! The terms “we”, “us”, and “our” refer to Ecuira. Ecuira operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, as a customer, with a personalized shopping experience (the “Services”). Ecuira uses the Shopify platform, which enables us to provide the Services to you.

The following terms and conditions, together with the policies referenced herein (the “Terms of Use” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Use carefully, as they contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Use and our Privacy Policy [LINK]. If you do not agree to these Terms of Use or the Privacy Policy, you must not use or access our Services.


ARTICLE 1 — ACCESS AND ACCOUNT

By accepting these Terms of Use, you represent that you have reached the age of majority in your state or province of residence and that you consent to allow your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be required to provide certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign, or license your account to any other person.


ARTICLE 2 — OUR PRODUCTS

We have made every effort to display our products and services as accurately as possible in our online stores. However, please note that product colors or appearance may differ from what appears on your screen due to the type of device you use to access the store and its settings or configuration.

We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or exactly match what is displayed or rendered in our online stores.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.


ARTICLE 3 — ORDERS

When you place an order, you are making an offer to purchase. Ecuira reserves the right to accept or refuse your order for any reason at its discretion. Your order is not considered accepted until Ecuira provides written confirmation. We must receive and process your payment before your order is approved.

Please carefully review your order before submitting it, as Ecuira may not be able to accommodate cancellation requests once the order has been confirmed. In the event that we refuse, modify, or cancel your order, we will attempt to contact you using the email address, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to our refund and exchange conditions in accordance with our Refund Policy [LINK].

You represent and warrant that your purchases are intended for personal or household use only and not for commercial resale or export.


ARTICLE 4 — PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless expressly stated otherwise, displayed prices do not include taxes, shipping fees, handling fees, customs duties, or import charges.

Prices displayed in our online stores may differ from prices offered in physical stores or on third-party online platforms. We may occasionally offer promotions governed by separate terms and conditions. In the event of any conflict between promotional terms and these Terms, the promotional terms shall prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your information, including your email address and credit card details, so that we can complete your transactions and contact you if necessary.

You represent and warrant that:
(i) your credit card information is accurate and complete;
(ii) you are authorized to use the card for purchases;
(iii) charges incurred will be honored by your credit card issuer; and
(iv) you will pay all charges incurred at the displayed prices, including shipping, handling, and applicable taxes.


ARTICLE 5 — SHIPPING AND DELIVERY

We cannot be held responsible for shipping or delivery delays. All delivery times provided are estimates only and are not guaranteed. We disclaim all liability for delays caused by carriers, customs procedures, or events beyond our control.

Ownership and risk of loss transfer to you once the products have been handed over to the carrier.


ARTICLE 6 — INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, branding, text, displays, images, graphics, product reviews, videos, audio content, and their design, selection, and arrangement, are the exclusive property of Ecuira, its affiliates, or licensors. They are protected by Belgian, international, and applicable intellectual property laws.

These Terms authorize you to use the Services solely for personal and non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Except as expressly provided in these Terms, nothing shall be construed as granting you any license or right under any patent, trademark, copyright, or other intellectual property of Ecuira, Shopify, or any third party.

Any unauthorized use of the Services may violate intellectual property laws. All rights not expressly granted herein are reserved by Ecuira.

The names, logos, product and service names, designs, and slogans of Ecuira are trademarks of Ecuira, its affiliates, or licensors. You may not use them without prior written permission.


ARTICLE 7 — OPTIONAL TOOLS

You may have access to third-party tools through the Services that we neither monitor nor control.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement.

We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Your use of such tools is entirely at your own risk and discretion, and you should ensure that you understand and approve the terms on which such tools are provided by the relevant third-party providers.

We may also, in the future, offer new features and/or services through the Services, including new tools and resources. Such new features and services shall also be subject to these Terms of Use.


ARTICLE 8 — THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.

If you choose to leave the Services to access third-party materials or websites, you do so at your own risk.

We are not liable for any harm or damages related to the purchase or use of products, services, resources, content, or any other transactions made in connection with third-party websites.


ARTICLE 9 — RELATIONSHIP WITH SHOPIFY

Ecuira is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases made through our Store are concluded directly with Ecuira.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Ecuira, including any injury, damage, or loss resulting from products or services purchased.

You hereby expressly release Shopify and its affiliates from any claims, damages, or liabilities arising from or related to your purchases and transactions with Ecuira.


ARTICLE 10 — PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy [LINK], and certain personal information may also be subject to Shopify’s Privacy Policy.

By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Services in order to provide and improve them.

Information submitted to the Services may be transferred to and shared with Shopify and third parties located in countries other than your country of residence.

Please refer to our Privacy Policy [LINK] for more details regarding how we, Shopify, and our partners use your personal information.


ARTICLE 11 — FEEDBACK

If you submit ideas, suggestions, reviews, comments, proposals, plans, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, and non-exclusive license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial purposes.

You represent and warrant that:
(i) you own or control all rights to the Feedback;
(ii) you have disclosed any compensation received in connection with the Feedback;
(iii) your Feedback complies with these Terms.

We are under no obligation to:
(1) maintain Feedback in confidence;
(2) pay compensation for Feedback;
(3) respond to Feedback.

We may monitor, edit, or remove Feedback that we determine to be unlawful, offensive, defamatory, obscene, or otherwise objectionable.


ARTICLE 12 — ERRORS, INACCURACIES, AND OMISSIONS

The Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after an order has been submitted.


ARTICLE 13 — PROHIBITED USES

You may use the Services only for lawful purposes.

You are prohibited from using the Services:

  • for unlawful or malicious purposes;
  • to violate laws or regulations;
  • to infringe intellectual property rights;
  • to harass, abuse, defame, or discriminate;
  • to submit false or misleading information;
  • to distribute spam or malicious code;
  • to impersonate another person;
  • to interfere with the proper operation of the Services.

You further agree not to:

  • upload viruses or harmful code;
  • reproduce or exploit any portion of the Services;
  • collect personal information of others;
  • engage in phishing or spam;
  • use bots, scraping tools, automated systems, or AI agents to access the Services;
  • bypass security measures or access restrictions.

We reserve the right to suspend or terminate your account if you violate these Terms.


ARTICLE 14 — AGENTS

This section applies if you use or deploy an autonomous or semi-autonomous software agent (“Agent”) to interact with the Services.

Agents must clearly identify themselves in all HTTP/HTTPS requests and must not attempt to imitate human behavior, bypass CAPTCHAs, or circumvent any security or access restrictions.

We reserve the right to restrict or block Agent access to the Services at any time.


ARTICLE 15 — TERMINATION

We reserve the right to terminate this agreement or your access to the Services at any time without notice.

You remain liable for all amounts due up to the termination date.

Provisions relating to Intellectual Property, Feedback, Warranties, Liability, Indemnification, Privacy, and other clauses intended to survive termination shall remain in effect.


ARTICLE 16 — DISCLAIMER OF WARRANTIES

The information provided through the Services is for general informational purposes only.

EXCEPT AS EXPRESSLY STATED BY ECUIRA, THE SERVICES AND ALL PRODUCTS PROVIDED THROUGH THEM ARE OFFERED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.


ARTICLE 17 — LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ECUIRA, SHOPIFY, AND THEIR AFFILIATES, DIRECTORS, EMPLOYEES, PARTNERS, SERVICE PROVIDERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, SAVINGS, DATA, OR REPLACEMENT COSTS ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS.


ARTICLE 18 — INDEMNIFICATION

You agree to indemnify and hold harmless Ecuira, Shopify, and their affiliates, officers, directors, employees, agents, licensors, and service providers from any claim, liability, damage, or expense, including reasonable legal fees, arising from:
(1) your breach of these Terms;
(2) your violation of any law or third-party rights;
(3) your use of the Services.


ARTICLE 19 — SEVERABILITY

If any provision of these Terms is found unlawful, void, or unenforceable, that provision shall nevertheless remain enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed without affecting the validity of the remaining provisions.


ARTICLE 20 — WAIVER; ENTIRE AGREEMENT

Failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms, together with all policies published on this site, constitute the entire agreement between you and Ecuira regarding the Services.


ARTICLE 21 — ASSIGNMENT

You may not assign or transfer these Terms without our prior written consent.

We may assign or transfer these Terms and our rights without notice.


ARTICLE 22 — GOVERNING LAW

These Terms and any separate agreements through which we provide Services shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where Ecuira has its registered office.

You and Ecuira consent to the exclusive jurisdiction of those courts.


ARTICLE 23 — HEADINGS

The headings used in these Terms are included for convenience only and shall not affect interpretation.


ARTICLE 24 — CHANGES TO THE TERMS OF USE

You may review the latest version of the Terms of Use at any time on this page.

We reserve the right to update, modify, or replace any part of these Terms by posting updates on our website.

Your continued use of the Services following any changes constitutes acceptance of those changes.


ARTICLE 25 — CONTACT INFORMATION

Questions about these Terms of Use should be sent to:

info@ecuira.com

Ecuira / T. D'ECHALLENS SA
Rue Américaine 110–112
1050 Brussels — BELGIUM
+32 472 81 66 69
BE 0875.073.226